Te Tii:
New Community Hub for Ruatahuna whārua A significant investment including Tribal Authority Office, Café, General Store, 24/7 Fuel site, Public Laundromat and 4 Accommodation Chalets.
- Establishment of General Store, Café, 24/7 Fuel site and Accommodation
- Set up health & safety, business planning and processes, staff training and culture, store retail management system and initial stock order and set up.
Te Kura Whenua – Waikaremoana Visitor Experience
First Tūhoe built building on the shores of Lake Waikaremoana in over 100 years intended to become the hub of the Waikaremoana whārua
- Set up business processes, staff training and culture
- Great Walk Track and Hut Warden programme 2016/2017 and 2107/2018 seasons
Waikaremoana Holiday Park
14 self contained and 12 basic accommodation units, 60 powered and non-powered sites, general store and fuel site in a remote location with logistical challenges.
- Increased visitor numbers and guest satisfaction
- Improved profile of Lake Waikaremoana as a visitor destination
- Self contained accommodation upgrade project of 13 units
- 9/10 Booking.com Guest Experience Award 2017
- Silver 3Plus Stat Qualmark Rating
- Service IQ Holiday Parks Visitor Experience Award 2016
- Recruited, managed, trained and coached up to 15 staff at any one time
- Established all systems, online booking system, retail management system, marketing profile
- Created safe work culture
